Raves

“Our sincere thanks for your excellent response to our special order: everyone is delighted at the fast delivery and we must commend you and your staff for going this extra mile for us. We regard our suppliers as our procurement ‘tools’, and when they are this sharp….it makes our own work an absolute pleasure!.”
Jean Maree, Information Resources Procurement, UNISA Library

“Dear Phillipa and all the Red Hot Peppers,
You guys are a special bunch and you do absolutely wonderful work; it’s such a pleasure to work with you.”
Mosa Seloane, AIDS Law Project 

"Thanks so much for your quick response to my query! You Red Peppers really don’t play around when it comes to customer service!!"
Carmen Davids, Sanlam

I love dealing with The Peppers :) You really are my first choice of supplier.
Lydia Craemer, St Stithian Girl's College

"Thank you very much for the speedy delivery of my book – I received mine and the rest of the class is still struggling – I will surely make use of your service again."
Esté Janse van Rensburg, Eskom  

"Education is expensive enough without having to pay more for the text books than one absolutely has to. The wonders of technology now allows me to find the best priced books without leaving my chair. I recently needed to buy some text books and found that your prices are the best by far! On an order of 4 books coming to about R1800 your Pepper price was at least R300 lower than any other vendor - including one of your competitors who claim to "guarantee" the lowest prices! And anyway you guys are much nicer! Thanks for the great service.”
Chris  

"My spirits lifted this morning when I opened your always friendly mail, always willing and co-operative. It was indeed a good day when I changed agents to Red Pepper Books! My deep and sincere thanks for your incredible service and always friendly co-operation.”
Sylvia Barker, Boehringer-Ingelheim

"You are the fastest and sometimes the only company to come back to me when I request quotes. Some products (like electronic downloads, conferences and transport titles), are only available from you. The only book agent it seems that will admit to making a mistake (if you did) and correct it, and give compensation. Thank you! Keep up the excellent service! I haven’t experienced other good service like yours."
Maria Kopke, Spoornet

"Just to say thanks for all your (book) alerts and being such a great supportive bunch! I take note of all you do and have the highest regard for the way you serve us!!”
Elke de Beer, HSRC

“Hi there, just to say your e-mails are so bright and cheery! You all deserve medals – bright shiny ones with RED bows.”
Lindy French, KZN Provincial Library Services 

 

“You really have pepper-speed like Schumacher.”
Lidia Coetser, Agricultural Research Council

“Thank you very much for the effort you gave on this, you made my life very easy today, I got everything…!!! You really are a star!!!!
Anon

“Thanks again for excellent service and an A1 working relationship during the year!”
Elsie Fourie, Eskom Sales and Customer Service Menlyn

“This is amazing! Your service delivery is truly amazing. Thanks so much.”
Karin Prinsloo, Department of Environmental Affairs and Tourism

 

Your excellent service is much appreciated!”
Marica Oberholtzer, SAB Miller

“Thank you for being the bright cheerful hot pepper team. Keep up the good work.”
Ansie Martinek, Cement & Concrete Institute

“You’ve no idea how I long for other people to give the service you do!!”
Wendy Harvey, Impala Platinum Ltd

“You most definitely are THE BEST!!!!! Thank you very much, you have no idea how much we appreciate the assistance you guys give.”
Lindia Pretorius, Spoornet

"Although our working relationship only started in November last year, it was long enough to be really appreciative of the excellent service you provided. THANK YOU, THANK YOU for all those “terrible jinxed” orders that you somehow managed to sort out in record time! On a personal level, I really miss your friendly e-mails and voice... Thank you so much (again) from the bottom of my heart for the wonderfully easy book-buying experience. It was so much appreciated, as we were so short-staffed and we could trust that our orders would be in good hands."
Mariaan Joubert, Spoornet

"Karin you and the Red Peppers are a fantastic team... many thanks for your support and  loyalty. Many thanks for helping us to find the correct sources, as well as sending the books over to us so soon (sooner than promised!). Without you, we are a library without  (timely) books...!!"
Elke de Beer, Head: Library Services, Human Sciences Research Council