Why Us ?  We know books, which means that we know -

- How to find the exact book you want - fast!
- Exactly who the local and international publishers & distributors are
- Who has the best prices
- Who has the best delivery times
- And we have great working relationships with all of the publishers & distributors ‘cos they’ve been dealing with Pepperland for years!
-All the titles on our website are sourced from an international database of over 6 million books which are currently available in the world.

And don’t worry because our database includes our very own South African titles too.

 

Okay so why on earth should I shop with Red Pepper Books?

Now, that’s an easy one to answer!

First -
There are over 6 million books to choose from on our website – yebo, yes!

And we will send you the exact book you want, the edition you want and the format you want it in.
We won’t ever send you the hardcover 2nd edition simply because we have it in a back stockroom, when you want the 2nd revised edition in paperback.

Of course there will be some sneaky books that won’t appear on our site when you search for them. But moenie worry nie, because we’re experts at searching the world to find the book you want, even if it’s published in Tibet. (Yak delivery costs extra!) So if at first you don’t find what you’re looking for, take advantage and request a further search from the Red Pepper People working behind the scenes!

Second -
All our book prices are in South African Rands incl. VAT and you pay us directly. Overseas book prices are calculated based on the latest exchange rates. So no nasty international credit card transactions and no panicked guessing about your final bill. “How much is the Dollar/Euro/Pound/Shekel to the Rand again?” * Plus customers with pre-approved accounts (libraries and training centres) get 30 days and can order through our site using purchase order numbers. Viva!

Third -
Delivery is really fast ‘cos we’ve organised bulk air freighting of all our books from around the world, even from Cape Town. We deal with the messy customs stuff for you. And we get multiple shipments every week so your book could be in the next one to arrive!

Fourth -
The Red Peppers are real people and not virtual reality robots halfway across the world in another time zone. So you can pick up the phone and actually talk to us!

If you’ve got a problem we’ll be there to deal with it. You won’t ever have to deal with one of those horrendous call centres or automatic email systems.

Fifth & Best -
When you buy from Red Pepper Books you get to deal with the seriously-local-is-lekka Red Peppers who are truly South African, understand what you mean by “Howzit!”, “Sanibonani”, “Molweni”, “Dumelang”, “Goeie Môre” and “Eish”, know that Springboks are not just wildlife (Go bokke!), that Proteas are not just flowers, that Bafana Bafana are our boys, 2010 means one thing & one thing only, that taxis are not yellow cabs, how to really pronounce that movie’s name – Tsotsi (not Soesee) and finally that South Africa is a real country and not just a term for the end of the African continent.

One of those caveat thingies...
We do live in this new global world where everyone is constantly buying and selling goods across the planet, so the availability of titles changes on a daily basis. Heck, even on a per-second basis, but “moenie worry nie” because if things change we will always notify you.

THE NITTY GRITTY DETAILS 

As a private customer you can expect:
On average all locally published books supplied within 5-10 days
On average all imported books supplied within 3-4 weeks
Up-to-date prices and title availability 24/7 on our web site
Website facilities allowing you to choose your own search method - Quick Search, Power Search, Subject Search or Multiple ISBN Search
A fully automated online ordering system
Acceptance of all major credit cards and bank transfers for payment
Real people working behind the scenes who you can contact with any queries
Experienced book professionals who will hunt down the book you want even if it’s not listed on our website
URGENT local orders couriered to you within a 2-3 day delivery time (Courier costs applicable though!)
URGENT orders from overseas couriered into South Africa, with a 7-10 day delivery time (Courier costs applicable though!)
Free delivery to your post office on all orders over R375 within South Africa

As a customer who runs or works in an academic, corporate or government library and requires specific order fulfilment services, you can expect: 
On average, all locally published books supplied within 5-10 days
On average, all imported books supplied within 3-4 weeks
Up-to-date prices and title availability 24/7 on our web site
To choose your own search method - Quick Search, Power Search, Subject Search or Multiple ISBN Search
To print out an instant, official  Red Pepper Books quotation straight from our web site, valid for 30 days
A fully automated online ordering system, should you wish to order online
Acceptance of all major credit cards, payment by bank transfer and purchase order numbers (for pre-approved customers)
Payment terms of 30 days from date of invoice
Free delivery to your offices if located in a central business area
Real people working behind the scenes who you can contact with any queries. A dedicated customer care Pepper will be allocated to your account.
Experienced book professionals who will hunt down the book you want even if it’s not listed on our web site
URGENT orders from overseas couriered into South Africa, with a 7-10 day delivery time (Courier costs applicable though!)
URGENT local orders couriered to you within a 2-3 day delivery time (Courier costs applicable though!)
Outstanding orders followed up on a regular basis
Free print outs of the latest books in your subject areas, which can be e-mailed, faxed or posted to you

Our Customer Care Team can also provide you with personalised quotes and ordering by fax or e-mail. Fax 0861 329 733 or e-mail customercare@redpepperbooks.co.za .